Please read the following to learn more about what type of information is gathered,
how the information is used and for what purposes, how or when we disclose the information
and how we safeguard your personal information.
of personal information that may be collected anytime you interact with COA IT Solutions,
such as when you visit our website, when you purchase COA IT Solutions products
and services, or when you call our sales or support associates.
Why COA IT Solutions collects personal information
We collect your personal information to deliver customer service. It enables us
to give you access to our products and services. In addition, your personal information
helps us keep you posted on the latest product announcements, software updates,
special offers, and events that you might like to hear about.
If you do not want COA IT Solutions to keep you up to date with COA IT Solutions
news, software updates and the latest information on products and services contact
and ask to
be removed from promotional emails.
Information we collect and how we may use it
There are situations in which your personal information may help us give you better
We may ask for your personal information when you’re discussing a service issue
on the phone with an associate, or via live chat, participating in an online survey,
registering your products, or purchasing a product.
When you contact COA IT Solutions, we may request personal information relevant
to the situation, such as your name, mailing address, phone number, email address,
your credit card information and information about the COA IT Solutions products
you use, such as the toll free number assigned to you, website address and date
of purchase; as well as information relating to a support or service issue.
We may at times, collect information regarding customer activities on our websites.
This helps us to determine how best to provide useful information to customers and
to understand which parts of our websites and products are of most interest to them.
We may use personal information to provide products that you have requested as well
as for auditing, research and analysis to improve COA IT Solutions’ products.
Cookies, click through and pixel tags
COA IT Solutions’ website may use “cookies” and other technologies to help us understand
which parts of our websites are the most popular, where our visitors are going,
how much time is spent there and study traffic patterns on our website. This information
can include Internet Protocol (IP) addresses, browser type, Internet Service Provider
(ISP), operating system, date/time stamp, and referring/exit pages.
If you prefer not to enable cookies, please check the help section of your preferred
internet browser for instructions on how you can disable cookies. Please note that
certain features of the COA IT Solutions website may not be available when cookies
This information, which does not identify individual users, would only be used to
analyze trends, to administer the site, to track users’ movements around COA IT
Solutions’ sites and to gather miscellaneous demographic information about our visitors
as a whole. COA IT Solutions will not collect information to market directly to
In some of our email messages we use a “click-through” url link to content on the
COA IT Solutions website. When customers click one of these url’s, they pass through
our web servers before arriving at the destination. COA IT Solutions may track this
click-through data to help us measure interest in methods customers prefer to retrieve
information and messages. If you prefer not to be tracked simply avoid clicking
text or graphic links in the email.
COA IT Solutions may use pixel tags, which are tiny graphic images; to tell us what
parts of our website customers have visited.
Protection of your personal information
COA IT Solutions takes your privacy and personal information seriously. COA IT Solutions
does not sell or rent your contact information to
COA IT Solutions takes precautions including: administrative, technical and physical
measures to safeguard your personal information against loss, theft, and misuse;
as well as unauthorized access, disclosure, alteration, and destruction.
Our websites use Secure Sockets Layer (SSL) encryption on web pages where personal
information is required. To make purchases from the COA IT Solutions websites, you
must use an SSL-enabled browser such as Internet Explorer or Mozilla Firefox.
COA IT Solutions has safeguards in place to keep your personal information accurate,
complete, and up to date for the purposes for which it is used. You may always access
the personal information you have provided. At anytime you can check that your contact
information is accurate and complete by visiting at www.coasecure.com
To help us provide the best possible service, your personal information may be shared
within COA IT Solutions departments who will take steps to safeguard it in accordance
Service providers and vendors
There are also times when COA IT Solutions may need to make certain personal information
about you available to companies that perform work for COA IT Solutions on products
and services to you on our behalf. These companies may help us process information,
deliver products to you, manage and enhance customer data, provide customer service,
or conduct customer research or satisfaction surveys. These companies are also obligated
to protect your personal information in accordance with COA IT Solutions’ policies,
except if we inform you otherwise at the time of collection.
Company-wide training privacy
In addition to technical measures to help insure your personal information is secure,
training on these guidelines is required of COA IT Solutions employees and is strictly
enforced within the company.
COA IT Solutions abides by the safe harbor framework set forth by the U.S. Department
of Commerce regarding the collection, use, and retention of personal information
collected from the European Union. Information about this program can be found here
U.S. Department of Commerce Safe
COA IT Solutions’ website may at times have links to the websites of other companies.
COA IT Solutions is not responsible for their privacy practices. For information
on their website or contact the companies directly.
COA IT Solutions does not knowingly collect personal information from children under
13. If a child under 13 submits personal information to COA IT Solutions and we
learn that personal information is the information of a child under 13, we will
attempt to delete the information as soon as possible.
Please note that COA IT Solutions may be required by law or litigation to disclose
your personal information. COA IT Solutions’ internal policies call for the release
of required information in the cases of subpoena, court orders and order of local,
state and federal government.
or data processing, please contact us via email at
or by mail:
COA IT Solutions, LLC
501 Hoes Lane
Piscataway, NJ 08854
the policy in a material way a notice will be posted on our website along with the