Case Studies
Client: U.S. Naturals, Inc.
U.S. Naturals is a division of TRC, a major manufacturer of health food products
and supplements in Oklahoma. TRC private labels most of its products for major retailers
around the world.
Project: E-commerce System with Integration to Existing ERP System
U.S. Naturals needed a front-end website, including an online ordering system that
integrated with its existing ERP application.
Project Highlights:
- Designed and developed the front-end website in four languages
- Robust online e-commerce system
- Order processing integrated with existing logistics system for fulfillment
- Financial data integrated with existing accounting package
- Business Intelligence, including a report generator component capable of generating
more than 30 unique reports
Technology:
Custom Application Development
- ASP.NET and VB.NET in Visual Studio.NET
- Web Services
- Crystal Reports
Database
Web Server
- Windows Server 2003 & IIS 6.0
Client: MDS Trader
MDS Trader is a part of the MDS Group PLC, a publicly owned company with offices
in Gibraltar, United Kingdom, Australia, United States and Europe. MDS provides
traders and investors with an advanced trading software.
Project: Enterprise Prospect and Customer Management System
MDS Trader needed a complete sales and customer management solution to market its
Market Analyzer Software. We developed everything, from its front-end promotional
website to its back-end prospect and customer relationship management (CRM) and
billing systems. They also required hosting and application management services,
which are provided at COA Network's Tier 1 Data Center in Piscataway, N.J.
Project Highlights:
- Created a Free Trial System that enables prospects to download a copy of the MDS
Trader Software
- Developed the Prospect Management System, which provides the worldwide sales team
online access to prospects that have downloaded the software along with a contact
log history.
- Created the Leads Management System, which includes an email marketing component
that enables the sales team to send automated HTML email messages to prospects based
on a sophisticated set of parameters.
- Developed a CRM system that provides customer service representatives functionality
to manage customer accounts. The system includes a Help Desk Ticketing system
- Created a Billing Module to handle recurring billing of the monthly service fees
for the various data plans MDS offers. It also interfaces with five different payment
processors to handle the currencies for each of the countries in which MDS is established.
- Created an Online Seminar Registration System to handle the registration and payment
for the trading seminars MDS conducts throughout Europe and Australia
- Web Services were created to integrate with MDS's Market Analyzer application
- Developed a Business Intelligent Module with capabilities for generating 30+ reports
Technology:
Custom Application Development
- ASP.NET and VB.NET in Visual Studio.NET
- Web Services
- LogiXML Reports
Database
Web Server
- Windows Server 2003 & IIS 6.0
Client: The Secret
The Secret is a worldwide phenomenon that has been showcased on Oprah, The Ellen
DeGeneres Show, Larry King Live, The Montel Williams Show and countless other television
shows and magazines. It is the fastest-selling self-help book in the history of
publishing, with 1.75 million copies in print within three months of its release,
plus 1.5 million DVDs sold.
Project: Audio E-Learning System, The Secret Audio Universe
The Secret wanted to ride the success of its book and DVD by providing its clients
with a continuing education program delivered via audio. We developed an intuitive
system that enables students to access audio training from the teachers of The Secret
via phone and online access. The entire application, including the telephony application,
is hosted and managed at COA IT Solutions's Tier 1 Data Center in Piscataway, N.J.
Project Highlights:
- Developed online registration and payment processing
- Built a Teacher Module, which enables teachers of The Secret to record and broadcast
audio trainings via phone or via the Back Office, where they can upload a MP3 or
Wave file
- Built a Student Module, which enables students to securely access the audio trainings
via phone and provides an online interface for searching, playing and downloading
audio trainings
- Created an iPod integration, which enables students to download audio trainings
to their iPod or other MP3 players
- Incorporated RSS Feed with podcasting functionality
- Designed a File Interface System for teachers to upload PDF, PowerPoint and Word
documents and link them with audio trainings for downloading by students
- Developed an Email Notification System that alerts students when new audio training
is available
Technology:
Custom Application Development
- CT ADE for Telephony Development
- ASP.NET and VB.NET in Visual Studio.NET
- LogiXML Reports
- Macromedia Flash Action Script
Database
Web Server
- Windows Server 2003 & IIS 6.0
Client: iTeleCenter
iTeleCenter is the leading Virtual PBX solution provider for small businesses in
the U.S. and Canada.
Project: Virtual PBX Development
iTeleCenter needed a virtual PBX system that the company could market to small and
home-based businesses. In addition, it needed to be developed quickly so that it
could be market-ready in a timely manner, which would also ensure desired market
share for the services offered.
Project Highlights:
- Developed the complete virtual PBX telephony application and web interface
- Installed the telephone switching equipment and provided integration with telephone
carriers, VOIP operators and ISPs
- Enabled voicemail and faxes to be accessible via phone, web interface or email
- Integrated SMS text messaging for alerts for new voicemails and faxes
- Created features for advertisement tracking and reporting, ultimate caller ID, detailed
call reports and online customer account
management capabilities
Technology:
Custom Application Development
- CT ADE for Telephony Development
- ASP.NET and VB.NET in Visual Studio.NET
- Crystal Reports 9.0
Database
Web Server
- Windows Server 2003 & IIS 6.0
Client: MGC Consulting Group
MG Consulting Group is a leading information technology consulting and systems integration
firm serving clients in the New York and New Jersey area.
Project: Offshore Development Team
MG Consulting Group was growing rapidly and was looking for an outsourcing partner
with strong management and technical capabilities. We developed and managed an offshore
development team that consisted of a team lead/architect, five software engineers
and two quality assurance testers. MG Consulting Group's internal project manager
interfaced directly with the team.
Client Benefits:
- Access to highly qualified talent
- Dedicated development team
- Reduced costs by 65 percent
- Improved product release times
- Full operational control
- Lower business risks
- Established IT infrastructure
- Proven development methodologies and processes